This is the "Faculty Support" page of the "Blackboard Faculty Support" guide.
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HBU Moody Library | 7502 Fondren Houston, TX 77074 | Phone: 281-649-3304 | Reference Desk: 281-649-3180 | Library Web Site:

Blackboard reference for faculty
Last Updated: Jun 10, 2015 URL: Print Guide RSS Updates

Faculty Support Print Page

Supported Browsers and Apps

Supported Browsers

Blackboard supports four primary browsers for Learn releases. Links to the vendor sites for the browsers are included in this topic.

To learn more about Blackboard's general browser support policy as well as information about Javascript, Cookies, and other software, see the Browser Support Policy topic and Supported End-User Technologies for SP 13 on the Blackboard Help Site.

The browser versions listed are those that were available when Blackboard Learn 9.1 Service Pack 13 was released in June 2013. These are not the only browsers supported on this release. 



The Blackboard Mobile App can be purchased for $1.99 at the Google Play or Apple Apps store. The purchase is for life. Click here.


For us to assist you further, please provide the following to help us Troubleshoot your issue:

Location: (off campus or on campus)

Operating System: (e.g. Windows 7, Windows 8.1, Mac OS X 10.9, Ubuntu 14.04)

Browser: (e.g. Internet Explorer, Firefox, Chrome)

Browser version: (e.g. Internet Explorer 11, Firefox 31, Chrome 36)

Java version: (e.g. 1.5.6)

Toolbars: (e.g. Yahoo, Google, etc)

Extensions: (e.g. Adblock Plus)

HBU Username:

Wireless or Connected to wall:

Steps taken to receive error:

Full course title or CRN: (201230_1234)


Getting Started with Blackboard

Welcome to our Blackboard support site!

Our goal is to assist in improving your overall knowledge on how to manage courses in Blackboard.


Youtube Videos and Blackboard

These documents will walk you through the process of creating a Youtube account, uploading videos to your account, and linking these videos to your Blackboard course. This will allow your students to view those videos without us uploading videos to the Blackboard environment.



Announcement: Spell Check

Blackboard now offers spell check on all text fields!


Videos on How to Hide/Show Courses


Guide to set up Navigate Attendance

We are replacing the "old" blackboard attendance with a streamlined tool provided by HBU Navigate. 

2 minute Attendance set up video! 

If students drop your class the data to show the last date in attendance will be available. 


    Course Copy Options

    Course Import and Export Options


    Virtual Private Network (VPN)

    For information on how to access HBU network remotely, please refer to the document below:


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