Information Technology ServicesLogin in to give detailed descriptions, steps, and errors messages for problems you face. The description is in your terms not transcribed by a call taker. For phone requests, you can call 281-649-3410 (or the last four digits on-campus). You can call this number at night or weekends to someone who is on-call. To login to the web site and make requests, use your HCU network ID and password.